Complaint Form Information How to Raise a Concern
All persons wishing to make a complaint can speak with the Manager or staff member of choice or choose to complete this form.
All information is strictly confidential.
If you feel unsure about anything or would like help completing this form, please speak to the Administration Officer.
We encourage you to make your complaint in writing. Please allow a maximum of ten (10) days for a response.
If you wish to remain anonymous, you do not need to provide any personal details and can mail the form to HOMIE CARE, 30 NORTH AVE, NORTHFIELD SA 5085 AUSTRALIA
Personal Details:
The information provided will be used to contact you. Only provide the contact details that you wish to be contacted on.
A complaint can be made to the NDIS Commission by:
A complaint can be made to the NDIS Commission by:
- Phoning: 1800 035 544 (free call from landlines) or TTY 133 677. Interpreters can be arranged.
- National Relay Service and ask for 1800 035 544.
- Completing a complaint contact form
The NDIS Commission can take complaints from anyone about:
- NDIS services or supports that were not provided in a safe and respectful way
- NDIS services and supports that were not delivered to an appropriate standard
- How an NDIS provider managed a complaint about services or supports provided to an NDIS participant
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Participate Community Adelaide